Prepare an Auto-Reply template

Now that we have our email service and primary template set up, we've met the minimum requirements for sending emails through EmailJS. However, it's always a good idea to acknowledge users when they contact us. Sending an automatic reply reassures them that their message has been received and sets expectations for a response.

To set this up, navigate to Email Templates (opens new window), and create a new template using the "Auto-Reply" bre-built template.

Just like in the previous step, we're using dynamic variables to personalize the message. This isn't required but will make things more convenient in the next steps.

Since this email needs to go directly to the user, we set the To Email field to {{email}}. Additionally, to ensure we receive replies from the user, we can enter our email address in the Reply-To field.

The template is ready. Don't forget to press on the Save button to save the template.

Free vs. Paid Features

The "Auto-Reply" template includes some paid features, such as embedded images for branding (e.g., logos). Users who want to include these elements can consider upgrading to a paid plan. Alternatively, they can simply edit the template and remove any premium features while keeping the core functionality intact.

Linking the Auto-Reply to Our Contact Us

Next, we return to our main "Contact Us" template, navigate to the Auto-Reply tab, and select our newly created auto-reply template from the list. After saving the changes, our setup is complete!

With the EmailJS dashboard configured, it's time to move to the next step—adding the code to our website.